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Privacy Policy:

Easy Grow LED guarantees that all information collected here will not be released to any third party and your confidentiality and anonymity is safe guarded at all time. We value your privacy and any data collected will be for our own use in recognising you as our customer only.

From time to time you may be sent emails telling you about new products and special offers. If you do not wish to receive these emails please let us know and we will remove you from out mailing list.

Payment Methods and Security:

We accept Visa, MasterCard, Bank Checks, Bank Transfers and PayPal payments. Our cards and payment processor is PayPal with their proven security measures that guarantee you peace of mind on the safety of your transactions with us.

Shipping and Delivery:

We make every effort to deliver your shipment as quickly as possible. Generally we will ship your order within a day of receiving your confirmed order. However, due to high sales volumes, there may be situations whereby the product you ordered is out of stock. In such situations, we will contact and inform you of the wait period and when you can expect delivery.

Standard Shipping generally can take up to 2 to 5 working days for delivery allowing for national holidays.

Returns Policy:

In the unlikely event that a return is required, all parts and items of the products must be returned undamaged, in the original packaging together with all accompanying manuals and literature within 90 days from receipt of the product. All returns require a Return Merchandise Authorization (RMA). An RMA must be requested within 90 days of the original invoice date or lease date for non-defective product. Thereafter, all sales are final. Returns are limited to one(1) product per customer. 90 day returns is only for UK customers. All items must be returned in "as new" condition in the original packaging and have all accessories. Returns will be charged a 20% restock fee. Shipping charges are non-refundable. When returning product, use a carrier that has tracking capabilities. The customer assumes responsibility for insuring the return shipment and filing the claim for lost or damaged returns. Shipping damage must be reported within a week of receipt of the shipment from

Refunds will be issued in the same method used for payment. Refunds will be issued within 7-14 days of receiving the returned merchandise.

5-Year Warranty:

Our products are covered by the1 to 5-year  manufacturer warranty with the following terms: 

WE warrants that our products to be free of defects for a period of five years. We will repair or at our option replace any product that is defective. The warranty covers defects in workmanship and defective components. It does not cover damage caused by abuse, moisture damage or water. QUANTUM SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO QUANTUM PRODUCTS AND CONTENT. IN NO EVENT WILL QANTUM BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Please note that 5 year warranty terms do not apply to product purchased prior to August 2012. Products purchased prior Aug 2012 are covered by a 2 year warranty from date of purchase.